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6.2 Technology Analysis

The technological requirements of a small landscape contracting firm like Green Lawn Landscaping are typically not very exhaustive. Frank and Peter will be purchasing computer hardware to be able to run the standard windows operating system. There are no plans to install a server for the business. Each computer workstation will also be connected to dual monitors that will add substantial productivity.

Other office hardware will be a network printer that will be configured to run using the office router proving laptops with the ability to print wirelessly. Both Frank and Peter will also be carrying a laptop and a portable printer with them on each job. This will allow them to print out invoices, and also accept credit cards while at the clients location. Besides this the office will also be equipped with an integrated fax / digital copy machine and a phone system.

Data backups will be done daily to the cloud using a third party service and support for all hardware and software will handled by a third party IT contractor.

In terms of software the firm will have:

  1. Microsoft Office which will include Outlook, Excel, PowerPoint, Word and other productivity related software.
  2. ACT for workgroups will serve as the customer relationship management software - here both Andy and Jose will be updating all customer relationship related information.
  3. Frank and Peter will also be installing Jobber software to assist them with customer relationship management, invoicing, scheduling & team management.

Some of the benefits of using Jobber are:

  1. The ability to quickly search for clients and also import client records from other databases.
  2. Maintain a client history by keeping detailed records, invoice them for multiple jobs on once invoice, maintain multiple property information for each client record.
  3. Never missing an appointment by maintaining client reminders.
  4. Keep a history of all quotes sent to clients.
  5. Invoice integration with Quick Books accounting software which is used by the CPA's of Green Lawn Landscaping
  6. Expense and Payment tracking for regular and e-payments.
  7. Scheduling via map view routing and route optimization - very important during the busy months in the landscape contracting business.
  8. Website integration

Quick Links:

  1. Go to the Corresponding Questionnaire section for this industry.

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